Privacy Policy

Action Graphix (“we,” “us,” “our”) operates graphic-shirts.com and provides custom screen printing, DTF printing, and embroidery services. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Information you give us. Your name, business or organization name, email address, phone number, mailing address, and the details of your project when you request a quote, place an order, or contact us.
• Artwork and files. Logos, designs, and images you send us so we can produce your order.
• Payment information. Payments are processed by third-party payment processors. We do not store full card numbers on our systems.
• Website usage information. Standard log data such as IP address, browser type, pages viewed, and referring page, collected through cookies and similar technologies, including Meta Pixel.

How we use your information

• To prepare quotes and fulfill, produce, and ship your orders.
• To communicate with you about your quote or order, including by email, phone call, and text message.
• To send you information about our services, if you have asked to receive it.
• To process payments, keep business records, and meet legal and tax obligations.
• To maintain, secure, and improve our website.

Text messaging and mobile information

If you provide your mobile number and agree to receive text messages, we may text you about your quote, your order status, proofs and approvals, and pickup or delivery. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties, except with the messaging service providers and subcontractors strictly necessary to deliver the messages you have asked to receive.

Consent to receive text messages is not a condition of purchase. You can withdraw consent at any time by replying STOP or contacting us using the details below.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the business — our customer relationship and messaging platform, payment processors, shipping carriers, and, where a job requires it, production partners — and only to the extent they need it to perform that work. We may also disclose information where required by law.

Cookies and analytics

Our website uses cookies and the Meta Pixel to understand how visitors use the site and to measure advertising. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site work.

Data retention

We keep quote, order, and artwork records for as long as needed to serve you and to meet our legal, accounting, and reorder obligations. You may ask us to delete information we are not required to keep.

Your choices

• Ask us what personal information we hold about you, or ask us to correct or delete it.
• Unsubscribe from marketing email using the link in any marketing message.
• Reply STOP to any text message to stop text messages.

Children

Our services are intended for businesses, teams, and organizations. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your information:
Action Graphix, 101 S Elm St, Ste 71, Greensboro, NC 27401
lynn@graphic-shirts.com
(336) 380-1122